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313-694-3886

Frequently Asked Questions

What is Behavioral Health?

A lot of insurance companies and providers are now using the term "behavioral health." Simply put, behavioral health refers to services an individual receives to address mental health or substance abuse issues.

Does treatment (therapy) work? Will it work for me?

Yes. Definitely. At Motor City Center for Hope, we work collaboratively with each client developing a unique course of treatment that is guaranteed results. As long as a client puts forth the effort (including letting the therapist know if he/she disagrees with the treatment plan or route therapy is going), progress will be unavoidable. 

Do you take my insurance?

We currently accept a number of insurance plans, including BCBS, Medicare, and Value Options. Click here for the most up-to-date insurance list.

Are my sessions private?

In most cases, the law prohibits a therapist from disclosing information discussed in therapy sessions. However, there are some exceptions to this rule: Child, dependent, or elderly abuse must be reported immediately, if someone is threatening harm to someone else we must notify the police, if someone intends to harm him or herself, we will attempt to de-escalate crisis situation but if unsuccessful we may need to take additional steps to ensure his/her safety. Review our privacy practices for further information.

What should I bring to my first appointment?

Identification and insurance card are required. If you're on any medication, either bring the bottles or the names of meds and the reason you're taking them. If you have any previous treatment records, they would be helpful but not mandatory.

What should I expect my first session and how long will it take?

The first session is the longest and typically lasts 60-90 minutes. During this session, you will be asked questions to help your therapist better understand what you're experiencing and how to help you. We immediately get to work and do not waste time on piles of paperwork, we want to get to know you. Our paperwork is limited, we do the bulk of it after you leave.

What if I don't connect with my therapist?

That's actually OK. Not everyone connects with everyone. It is strongly encouraged that you talk to your therapist so he/she can help you transition to a different therapist. 

I just need an assessment for court, can you do that?

Yes. Assessments are done during the first session with every individual who seeks treatment. You would have to wait a few days to get a copy (it has to be entered into our Electronic Medical Record) but you are welcome to a copy as soon as it is completed. Without a release to disclose to the court, we would only be able to give the assessment directly to you to do as you choose. However, if you sign a release we can send it to the court directly.

I saw my therapist at the grocery store and she walked right by me without even saying hello. Why would she be so rude?

Although it may appear if your therapist was being rude, she was actually respecting your privacy and confidentiality. By acknowledging that she knew you, there would be a greater risk that someone could connect her as your therapist.

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